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MUSEU MARITIM BARCELONA
3-4 NOVEMBER 2023

Av. de les Drassanes, 1

08001 Barcelona

VRWS is an in-person live event gathering top industry experts and key players within the global vacation rental industry. Hosts, property managers and professionals debate on what’s coming, how to get more bookings, streamline workflows and maximize rental income. If you’re looking for the best place to network and learn from some of the most progressive and helpful minds in our industry look no further!

– Feels Like Home –

Host

Property Manager

Professional

Want to get together with your community
to get first-hand insight and thrive?

VRWS2023 AGENDA

NOV. 3RD (DAY 1)

Schedule:

TimeMain activity
08.30-09.45On-site Registration & Networking at the Booths
09.45-10.00Special 10th Anniversary Surprise Opening, Welcome & Program – Antonio Bortolotti
10.00-10.30Session 1: Elevate Your Vacation Rental Business:
Exclusive Insights, Tactics, and the 2024 Outlook with AirDNA
 
(Jamie Lane, Chief Economist and SVP of Research at AirDNA)

Details

Summary: Join Jamie Lane, Chief Economist at AirDNA, as he kicks off VRWS’ 10th edition with a bang, unveiling key factors behind Europe’s blockbuster summer. Get an exclusive look into the trends for the year ahead and discover the driving force behind soaring demand, from guest influx to top-performing property criteria.
Gain inspiration from the triumphs of top property managers as you peek behind the curtains of their achievements through a comprehensive analysis of AirDNA’s data. We will explore the “why” behind their success to shape actionable takeaways for your own business.
Navigate the vacation rental landscape confidently as Jamie guides you through industry performance and destinations poised for continued growth. Learn how to adapt your strategies to meet the changing preferences of travelers and stay ahead, understanding the impact of regulations and the power of data to be part of the regulatory conversation in your destination.
Don’t miss the chance to equip yourself with knowledge and tactics essential for thriving in the European vacation rental market in 2024.

10.30-11.20Roundtable Session #1: Breaking the Ice with Your Peers  (Facilitated by VRWS Speakers & Facilitators)
11.20-12.10Session 3: Travellers increasingly want sustainable stays, what does that mean for short term rentals? (Bob Garner, Founder at Envirorental and Vanessa De Souza Lage, Founder at Sustonica interviewing Eric Bergaglia, Senior Director – Global Head of Accommodations Segmentsat Booking.com, James Cassidy, Senior Director – Partner Success Vacation Rentals EMEA, Expedia Group, Marc Ribail, Founder at Qalia – Ethical and Responsible Tourism, Sophie Desnoulez, Founder and CEO, LLA Selections by Location Lac Annecy, Morvan Le Boulanger, Head of Sustainability at Olala Homes)

Details

Summary:

Repeated surveys show that travellers want to stay sustainably and might even be prepared to pay more for an eco-friendly stay. But they often can’t find enough choices in some destinations and are sometimes confused about what actually is a sustainable stay. Likewise many hosts haven’t yet taken action in this area, what do they need to get started or progress on their sustainability journey?

Part one
We take a dive into the recent survey data from Booking and Expedia to learn about traveller preferences around sustainability. We also discuss what the OTAs are doing to better educate the traveller and the accommodation provider in what sustainability looks like in short term rentals.

Part two
Hear from the boots on the ground. Three property managers share their experiences, statistics, challenges, and successes on their path toward sustainability.

During the speed dating, attendees will also have the opportunity to get specific advice for their business at a round table with Vanessa, Marc and Bob.

12.10-13.10Session 4: 1st Speed Dating Session – Pick your Companies to meet with them at their booth and ask your #1 question 
13.10-14.30Standing Tapas Lunch & Networking at the Booths (offered by Homes & Villas by Marriott Bonvoy)
14.30-15.00Session 5: Regulatory Dynamics in the VR Industry: Unveiling the Impact with Beyond (Maria Flores Portillo, Managing Director EMEA at Beyond)

Details

Summary:Join Beyond EMEA Managing Director Maria Flores Portillo, as we delve into the intricate relationship between regulations and the vacation rental (VR) market. Explore the European VR landscape transformed by governmental oversight and answer the critical question: Do regulations shatter or elevate VR markets? Gain unique insights into this evolving realm, as we analyze case studies from key European markets, compare growth strategies of tech-savvy property managers, and uncover expert tips for sustaining profitability amidst shifting government frameworks.

  • Session Highlights:
    • Navigating VR Regulation: Embark on a journey through case studies spotlighting pivotal European markets that underwent seismic shifts following VR regulatory implementations in recent years.
    • Tech-Savvy Brilliance: Distinguish the trajectories of property managers who embraced technology from those adhering to the status quo. Unlock valuable insights into successful adaptation strategies.
    • Profitability Amidst Flux: Acquire practical tips and ingenious tricks to navigate the ever-changing regulatory landscape while maintaining profitability.
    • Revealing Economic Catalysts: Challenge misconceptions surrounding VR industry impact by exploring concrete examples of regions that experienced economic growth post-regulations.
    • Strategies for Success: For those operating in or anticipating STR regulations, discover indispensable guidance on achieving prosperity within a regulated market. Learn best practices to ensure discoverability and use data to remain in sync with regional trends.
15.00-15.30Session 6: Adapt or Perish: Future-Proofing Your Short-Term Rental Business  (Robin Clifford, EMEA Sales Director at Guesty, interviewing Richard Vaughton, Founder at Rentivo, William Parry, Co-Founder at ALTIDO and Urska Blagojevic, Marketing Director at Altovita)

Details

Summary: In this session we will discuss how navigating new legislation,  with shifting travel-work trends, adaptability and diversification, plus technology  is vital to business stability.  Key elements include extending distribution across rental verticals and strategically broadening property portfolios to embrace mid-term stays, catering to new demands from corporate relocations and extended remote workers. Covid has exposed the fragility of single focus rental businesses and the need to diversify and adapt.

15.30-16.30Roundtable Session #2: What Do You Need Most Help With?  (Facilitated by VRWS Speakers & Facilitators)
16.30-17.00Session 8: Precision or Perish: The New Playbook of Accommodation- Introducing an untapped (to most) market and how to go for it (Richard Vaughton, Founder at Rentivo)

Details

Summary: The “spray and pray” approach is a sinking ship in the cutthroat property management and marketing world. While many lazily cast their nets far and wide, hoping for a catch, successful managers know the value of precision targeting, especially with rising legislation.

Take a moment and ask: Why do specialist OTAs have “Airbnb for Work” or “Booking.com for Business” as platform models? Why is Marriott, a major hotel chain venturing into the private accommodation sector? The answers point towards a paradigm shift.

Our world is changing rapidly. Relocation is rising as job changers, fueled by promises of better compensation, cross borders, even if their overseas ventures don’t always pan out. Corporations scramble to accommodate a flood of temporary workers scattered across continents. And then there’s the digital nomad phenomenon: a whopping 35 million strong and growing.

But here’s the kicker: a staggering 90% of the industry is still playing darts with a blindfold, hoping to hit the mark. This is not a game of chance, it’s a game of strategy. In this age, generic listings are a risk factor. With a few tweaks, enhanced distribution strategies, and intelligent messaging, you can tap into a vast and often more lucrative mid-term sector, drastically minimise risks, and multiply opportunities.

The question is: Will you fine-tune your approach with laser-like precision or continue blasting aimlessly with a blunderbuss?

 

17.00-17.30Session 9: “HACK your guests: skyrocket revenue, reviews & repeat bookings (Tyann Marcink, Queen of Guest Experience at Touch Stay and Kate Stinchcombe-Gillies, CMO at Touch Stay)

Details

Summary: Tyann Marcink Hammond, Touch Stay’s Queen of Guest Experience, and Chief Marketing Officer Kate Stinchcombe-Gillies, bring you data that will drive you wild, boost your bookings, and multiply your gains.

From the mouths of babes guests, discover why they love it when you communicate and how to go about it in a way that SAVES you time and EARNS you more. In this session you’ll learn how to:

  • remove the noise from your guest communications

  • create a process around, and for, your guests

  • give guests what they want, when they want it (while staying sane and in the black)

  • have guests eating out of your hand and spending more

What do guests want? Information!

Who’s going to give it to them? You!

How are you going to do it? Methodically!

Why are you going to do it? So they love you even more (and so does your bottom line)!

17.30-18.00Session 10: FIRESIDE CHAT – Find out what’s new, what’s in and what’s out as Airbnb continues to innovate to meet traveller’s needs while navigating global uncertainties. (Simon Lehmann, Co-Founder and CEO at AJL Atelier interviewing Richard Au, Head of Global Business Development at Airbnb)
18.00-19.00Coffee Break & Time with Exhibitors & Networking in the Exhibitor Area
19.30-21.30After VRWS Fringe Events (See VRWS App for more info)

NOV. 4TH (DAY 2)

Schedule:

TimeMain activity
08.45-09.00Session 11: The Power is in the Data (Sally Henry – VP of Business Development at Key Data Dashboard)

Details

Summary: Join Sally Henry, VP of Business Development, EMEA for Key Data as she reveals the current data trends we are seeing in the short term rental industry right now and how the market is shaping up for 2024. She will navigate through the data, sharing some key performance indicators to help guide your strategy for the season ahead. The power is certainly in the data for this session.

09.00-09.30Session 12: Unlocking the Future of Vacation Rentals: Insights and Innovations by Google (David Robles – Director of Business Development EMEA – Google Travel)

Details

Summary: Join us for an enlightening presentation featuring David Robles Fosg, Google’s Director of Travel Business Development, EMEA.

In collaboration with KANTAR, Google has conducted a comprehensive survey of recent vacation rental bookers, unveiling transformative insights that are reshaping the travel landscape.
Discover how travelers are increasingly embracing vacation rentals as a dynamic lodging category, opening up new horizons for the industry. Dive into the world of travel planning and explore how rich search experiences are becoming the essential pathways for travelers to discover providers and properties that match their preferences.
But that’s not all. In the third segment of David’s presentation, we’ll turn the spotlight onto Google’s vacation rental search experience, unveiling unique provider and property choices that travel planners can access. Get an exclusive look at Google’s latest product developments and updates that are set to redefine the future of travel.
Join us for a journey into the future of vacation rentals, where data-driven insights and cutting-edge technology converge to create a world of possibilities for travelers and industry professionals alike.
09.30-10.00Session 13: Mastering Digital Marketing: Unlocking a Stream of Direct Bookings (Christopher Dillon – Head of Business Development UK at Avantio)

Details

Summary: What is your digital marketing strategy to increase direct bookings ? Do you have one in place ?In a world where online presence is paramount, the key to success lies in harnessing the power of effective strategies.  In this engaging session, Avantio will unveil the essential components of a robust digital marketing strategy and also shed light on the often overlooked ‘super ingredient’ that can exponentially amplify your results. Whether you’re a seasoned industry professional or just stepping into the hospitality landscape, this session is tailored to provide actionable insights for all.

10.00-11.00Roundtable Session #3: What Do You Need Most Help With?  (Facilitated by VRWS Speakers & Facilitators)
11.00-12.00Session 15: Advocacy and Regulations: A Roadmap to Save and Preserve Your Short Term Rental Business (Eduardo Miranda,  President ALEP; Viktorija Molnar, Acting Secretary General EHHA; Enrique Alcántara, President Apartur; Marco Celani, President AIGAB)

Details

Summary: In the current climate, the Short-Term Rental (STR) industry faces unprecedented challenges. A wave of stringent regulations, bans, negative publicity, and a distorted narrative threaten to undermine our collective efforts. It’s a pivotal moment, and complacency is not an option.

Unlike any conventional panel discussion, we’ve assembled a team of seasoned experts to provide an in-depth, actionable exploration of Advocacy and Regulations within the STR industry. The aim is to equip you with a clear roadmap for action. Consider this session your rallying point and your network of allies in these critical times.
1. Advocacy Strategy Unveiled
ALEP and EHHA president Eduardo Miranda, a seasoned advocate, will kick-start the session by providing valuable insights on building a robust STR advocacy plan even when success may not be around the corner. He will explore the intricate layers of advocacy, including lobbying, Public Affairs, and Public Perception. Drawing from his practical experience and real-world examples of the Portuguese situation, Eduardo will guide you through the strategic intricacies, even in challenging situations. Expect to see tangible strategies, illustrated with images and videos, that can serve as a blueprint for any advocacy plan.
2. European STR Regulations and VAT
Get ready for a rapid-fire update on impending new European STR regulations, the STR initiative and the challenge of the introduction of Value Added Tax (VAT) in STRs. Viktorija Molnar, our second presenter will shed light on the imminent changes that will significantly impact the STR landscape across Europe.
3. Practical Case Study 1: Barcelona and Catalunya
Enrique Alcántara will share valuable insights into the regulatory landscape in Barcelona and Catalunya. Discover how regional laws can take a drastic turn, and gain practical knowledge on navigating these changes to protect your interests.
4. Practical Case Study 2: Italy
Marco Celani will dive into the current regulatory situation in Italy, another critical market for STRs. Learn from his experiences and insights on how to navigate Italy’s regulatory challenges effectively.
5. Interactive Q&A Session
To cap off this immersive session, we invite you to participate in a dynamic Q&A session, that will continue during the Speed Dating time and lunch in Agenda. This is your opportunity to engage directly with our presenters, seeking personalized advice and solutions. Learn how you can actively contribute to preserving and protecting the STR industry at all levels.
In these turbulent times, your STR business is at stake, whether you realize it or not. This session is your call to action. Join us to fortify your understanding, empower your advocacy, and stand united in the face of adversity. The time to act is now, and together, we can navigate these stormy waters and secure a resilient future for you, for your business and for the STR industry overall.
12.00-13.00Session 16: 2nd Speed Dating Session: Pick your Companies to meet with them at their booth and ask your #1 question
13.00-14.30Standing Tapas Lunch & Networking at the Booths offered by Homes & Villas by Marriott Bonvoy
14.30-15.00Session 17: AI Unleashed: Transforming Vacation Rentals  (Sebastien Grosjean, Founder and CEO at Smily, formerly BookingSync)

Details

Summary: Dive into the future with Sebastien Grosjean, CEO & Founder of Smily, formerly BookingSync, as he unfolds the potential of Artificial Intelligence (AI) in the vacation rental sphere. Experience a blend of expertise and technology through real-world AI applications and an AI-powered interaction. Explore how embracing a growth mindset can drive innovation in property management, making it easier and more intuitive for vacation rental owners and managers. Discover the ease of leveraging AI to fine-tune your business operations for a more profitable and streamlined experience.

15.00-15.40Session 18: TechTalk: Decoding Tomorrow’s Vacation Rental Revolution (Simon Lehmann, Co-Founder and CEO at AJL Atelier; Tim Rosolio, VP of Vacation Rental Partner Success at Expedia Group; Vered Raviv Schwarz, President and COO at Guesty; Yoav Roth, CRO at Duve; Enrique Planas, Head of Business Development at Holidu)

Details

Summary: Embark on a tech-savvy journey with our esteemed panel as they navigate through the intricate maze of Artificial Intelligence (AI) and technological innovations in the vacation rental industry.

Explore deep dives into the tangible impacts of AI on guest personalization and experiences, insights into the strategic application of fintech solutions, and the evolving landscape of API standardization.

Engage in a vibrant discussion around blending mobile, contactless experiences and home automation while catering to the burgeoning digital nomad segment.

The session promises a collaborative exploration, complete with an interactive Q&A, enabling you to tap into the collective wisdom of industry frontrunners. Join us to decode the future, grasping actionable strategies and insights for the next wave in vacation rentals!

15.40-16.30Roundtable Session #4: Key Takeaways and Action Items  (Facilitated by VRWS Speakers & Facilitators)
16.30-17.00Session 20: TBA (Matt Landau)
17.00-18.00Coffee Break – Networking in the Exhibitor Area
18.00-VRWS Closing remarks

WANT TO KNOW WHAT VRWS IS ALL ABOUT?
ARE YOU UNDECIDED WHETHER IT’S WORTH ATTENDING?

Hear TouchStay Founder Andy McNulty’s Candid Feedback below!

MEET OUR SPEAKERS, PANELISTS & FACILITATORS*

Speakers may also act as Facilitators during the Roundtables Sessions!

ANTONIO BORTOLOTTI

ANTONIO BORTOLOTTI

Host - Vacation Rental World Summit
KATE STINCHCOMBE-GILLIES

KATE STINCHCOMBE-GILLIES

CMO, Touch Stay
JAMIE LANE

JAMIE LANE

Vice President of Research at AirDNA
CHRISTOPHER DILLON

CHRISTOPHER DILLON

Head of Business Development UK and Ireland @ Avantio
TYANN MARCINK

TYANN MARCINK

Queen of Guest Experience at Touch Stay
ERIC BERGAGLIA

ERIC BERGAGLIA

Senior Director - Global Head of Accommodations Segments at Booking.com
JAMES CASSIDY

JAMES CASSIDY

Senior Director, Partner Success Vacation Rentals, EMEA at Expedia Group
VERED RAVIV SCHWARZ

VERED RAVIV SCHWARZ

President & COO at Guesty
SIMON LEHMANN

SIMON LEHMANN

Co-Founder & CEO - AJL Atelier
RICHARD AU

RICHARD AU

Head of Global Business Development at Airbnb
MARIA FLORES PORTILLO

MARIA FLORES PORTILLO

Managing Director, EMEA at Beyond
DAVID ROBLES FOSG

DAVID ROBLES FOSG

Director of Business Development EMEA - Google Travel
EDUARDO MIRANDA

EDUARDO MIRANDA

President ALEP-Associação do Alojamento Local em Portugal, chairman of EHHA-European Holiday Home Association
SALLY HENRY

SALLY HENRY

Vice President of Business Development, EMEA @ Key Data Dashboard
ROBIN CLIFFORD

ROBIN CLIFFORD

EMEA Sales Director @ Guesty
MATT LANDAU

MATT LANDAU

Founder - VRMB
VANESSA DE SOUZA LAGE

VANESSA DE SOUZA LAGE

Founder - Sustonica
BOB GARNER

BOB GARNER

Founder - Envirorental
RICHARD VAUGHTON

RICHARD VAUGHTON

CEO @ Rentivo
VIKTORIJA MOLNAR

VIKTORIJA MOLNAR

Acting Secretary General - European Holiday Home Association (EHHA)
ENRIQUE PLANAS

ENRIQUE PLANAS

Head of Business Development at Holidu
MARC RIBAIL

MARC RIBAIL

Founder & CEO | QALIA (Ethical & Responsible Tourism)
SOPHIE DESNOULEZ

SOPHIE DESNOULEZ

Founder & CEO LLA Selections by Location Lac Annecy
TIM ROSOLIO

TIM ROSOLIO

Vice President of Vacation Rental Partner Success at Expedia Group
YOAV ROTH

YOAV ROTH

CRO at Duve
URSKA BLAGOJEVIC

URSKA BLAGOJEVIC

Marketing Director - Altovita
ENRIQUE ALCÁNTARA

ENRIQUE ALCÁNTARA

President at Apartur and CEO and Founder at Stay U-nique
MARCO CELANI

MARCO CELANI

President AIGAB - CEO Italianway
SEB GROSJEAN

SEB GROSJEAN

Founder and CEO @ Smily
MORVAN LE BOULANGER

MORVAN LE BOULANGER

Head of Sustainability @ Olalahomes
WILL PARRY

WILL PARRY

CEO and Co-Founder at ALTIDO

STAY TUNED: MORE SPEAKERS TO BE ANNOUNCED SOON!

VRWS is made possible thanks to the support of:

Platinum Sponsor

10 Years Special Anniversary Sponsors

Gold Sponsors

Sapphire Sponsors

Lunch Sponsor

This year’s lunch is kindly offered by

IN COLLABORATION WITH

Do you have any questions about VRWS?

Contact us here and we’ll be happy to help you out.

VRWS Attendees Say…

What’s in it For You

Top Notch Presentations

Industry Pros, expert managers and successful owners sharing their best practices, in a win-win engaging environment.

High Value Agenda

Two full days of intense training, paired with networking sessions, meet ups, panel discussions, hotseats and more.

Business Insights

What the big companies don’t tell you, the real statistics, what’s coming next, sell or struggle…VRWS gives you these and more business insights.

Same Level Sessions

Sorry, no concurrent sessions at VRWS! This way you view them all and truly get the most of the event and a full ROI on your investment.

Quality Vs Quantity

Learn from the best, hang out with the elite, network with value. Quality never goes with quantity. That’s why attendance is limited too.

Innovation

Be the first to know which companies innovate the VR space and use them before they go mainstream. Pick the one you like most and vote your “Best VRTech Start Up of the Year”.

Invaluable Networking

Meet with fellow motivated peers and industry professionals during breaks, lunch buffets, dinners and exchange tips, tricks, secrets and deals.

Win A Priceless Gift

All attendees are entered into a fabulous prize draw. Grab your chance to win a free stay in a 5 star VR, a free website revamp and a free gift by our sponsors. No one leaves the room empty handed.

Meet Your Providers

Meet with the best service providers in the industry. Learn how to streamline your business. Get your technology to jump one step further.

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YOUR CONTRIBUTION TO A GREENER WORLD

by purchasing a ticket to VRWS we donate 1% to initiatives carried out by Stripe for Climate aimed at reducing CO2 emissions (reforestation, green energy production and more). 

THANK YOU!

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